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DICE claims to have fixed Battlefield 4 with "high performance servers" - but an apology might be nice

Author:
Jonathan Lester
Category:
News
Tags:
Battlefield 4, DICE, EA, FPS

DICE claims to have fixed Battlefield 4 with "high performance servers" - but an apology might be nice

Battlefield 4 is a fantastic multiplayer game, but its borderline-broken launch and temperamental netcode means that we've never been able to rave about it. From kit resets to aggravating 'rubber banding' on big team gametypes -- Battlefield's bread and butter -- the issues are legion, while backlash has been intense and understandable.

However, DICE claims to have finally discovered the cause and are rolling out new hardware to make things shipshape again. Fitting, really, since we want to be splashing about in RHIBs in the Naval Strike map pack.

"As you know, we’ve been looking into resolving the “rubber banding” that some players on certain platforms have experienced with Battlefield 4 after the recent release of Naval Strike,"  DICE VP Karl Magnus Troedsson wrote on the Battlefield blog. "We’ve found that the root cause of the issue was a configuration of certain hardware types dedicated to 64-player matches."

"We have invested in new hardware to resolve this issue and deployed new higher-performance servers this week. In preparation, we conducted a significant amount of testing before installing the new servers to ensure they would correct the issue. We are already seeing performance improvement with 64-player matches and expect this to continue."

So that's good, then. Battlefield 4 is a quirky beast, with some players suffering few problems while others encounter ruinous issues - placing me somewhere in the middle with a heady mix of kit resets, lag, erroneous hit markers, questionable hit detection and bizarre ping spikes. Nothing game-breaking, but enough to continually pull me out of the experience. If this new hardware works, hopefully it's finally game on for Battlefield 4.

Mind you... an apology might have been nice.

EA and DICE have repeatedly come under fire for their communication over the last few months, notably due to the matter-of-fact marketing spiel that makes each new fix (and subsequent new problems generated by each patch) sound like a favour to a few isolated people undertaken out of the goodness of their hearts to appease a tiny moaning minority. Rather than a penitent attempt to fix a game that was, for all intents and purposes, broken and not fit for task despite a premium price tag. "While the process took longer than we would’ve liked, we wanted to be 100% sure it was done right and that the long-term solution was properly in place,"

"Our objective is to deliver the best player experience possible. We feel this solution helps us deliver that to you."

"Sorry everyone," would have done it.

Two simple words, but we're itching to hear them - class action lawsuit or no. You'd be surprised at the amount of goodwill that such a simple gesture would create.

Still, we'll look into whether this new hardware actually improves matters, and let us know what you make of it!

Add a comment7 comments
Breadster  Apr. 25 at 16:37

When DICE say they've fixed something, that tends to mean "we've replaced those bugs with new ones!". I'm sure Battlefield is an incredibly complex game to code, but they just seem borderline inept at times.

I hope it plays better now anyway, I'll be trying it out shortly. There are lots of lag related issues that I can put up with, but the rubber banding is just so ******* annoying, it's unreal.

Anarchist  Apr. 25 at 18:01

When DICE say they've fixed something, that tends to mean "we've replaced those bugs with new ones!". I'm sure Battlefield is an incredibly complex game to code, but they just seem borderline inept at times.

I hope it plays better now anyway, I'll be trying it out shortly. There are lots of lag related issues that I can put up with, but the rubber banding is just so ******* annoying, it's unreal.


I completely agree with this. Every time Dice release a new patch, I dive back in to see if they've fixed any of the game ruining bugs. Only to find that they've just replaced them with new game ruining bugs. EG even six months down the line, they manage to introduce new bugs completely breaking killcams.

I don't understand how they do it. Anybody can spot most the obvious issues within an hour or two of online play. Do they not actually play test any of their patches at all? It appears not.

If they ruin battlefront, I will hunt them down.

Donkey888  Apr. 25 at 20:38

Well, we all know Dice is known neither for it's customer service skills nor humility. I don't know if these are Swedish traits or Dice traits, but either way they are a huge liability to their franchise.

Last edited by Donkey888, Apr. 25 at 20:40
soulleech  Apr. 25 at 21:22

Every update I excitedly search online for the patch notes in hopes that I'll see "fixed the constant crashing out of servers" note appear, but all I ever see is "added new background graphic for Naval Assault" or "fixed bug where text wouldn't appear in correct font".

We're not asking for miracles here, Dice, just a sense of priorities!

Tsung  Apr. 26 at 23:14

Well we all know the real problem isn't the developer deliberately releasing buggy software. It's the publishers / accountants who say "this game has to be released on X date".

That is the problem the decisions to release rest with accountants / suits. Of course, us punters don't help, eager as ever to buy, even taking time off work to play, and queing up at midnight to get our copy. If the game is delayed how we cry out how unfair it is, like they owe us this product they are making.

Still lessons learned, I'm sure when battlefield 5 is released later on this year, it will just gather dust on the shelves. No-one will be eager or stupid enough to buy it on release day and expect it to work.. Oh wait.. we will...

Breadster  Apr. 29 at 14:12

Well I've been playing some, and it does appear that the rubber banding is sorted, however it now feels like there are more cases of getting shot around corners, and unloading in to someone's back only to have them turn around and seemingly kill you with a glance in an instant.

JonLester  Apr. 29 at 15:50

Humm. Guess there's always going to be a step sideways when DICE are involved.

Still, at least things have improved since those awful Bad Company 2 days, when everything generally worked and we were talking about the awesome gameplay rather than the embarrassing flubs.

Oh wait, those days were pretty great, actually.

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