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Green Man Gaming to offer Batman: Arkham Knight refunds if the patch doesn't work

JonLester |  Jun. 24, 2015 at 14:22

Chances are you know that Batman: Arkham Knight is a bit of a mess on PC, but Warner Bros, the creators behind the port are working on a patch.

Naturally you can claim a refund if you bought it on Steam and played it for less than two hours, but that's not an option if you bought a Steam key from a reseller. Thankfully, in a classy move, Green Man Gaming has pledged to process refunds if Arkham Knight remains unplayable on your PC after Warner Bros releases a fix.

"We want you to enjoy your game, but if after the fix has been released, you still cannot play your game, we will process refund requests for the game."

In the meantime, be aware that AMD and NVIDIA have released beta drivers to hopefully improve performance. WB also suggests you follow these guidelines to maximise performance on less beefy systems:

Minimum Hardware Specs
(or equivalent)

- Resolution: 1280x720
- V-Sync: Off
- Anti-Aliasing: Off
- Texture Resolution: Low
- Shadow Quality: Low
- Level of Detail: Low
- Interactive Smoke/Fog: Off
- Interactive Paper Debris: Off
- Enhanced Rain: Off
- Enhanced Light Shafts: Off
- Expected: 30fps (capped)

...which will probably make C64 games look like Crysis.


Add a comment4 comments
Late  Jun. 24, 2015 at 15:15

I felt disheartened as I lowered my resolution to 1080x800 - but then I remembered I do most of my gaming on my console which is plugged into a 720p telly, so even at the reduced resolution it's still got more pixels than I'm used to.

(Of course, with V-Sync and AA disabled and textures set to low it doesn't exactly blow you away, visually. I'm looking for silver linings here, people!)

RuFfEndZ  Jun. 24, 2015 at 16:43

Now I just need cdkeys to do the same, i honestly don't know if the game is playable or not with my spec (great machine except for being and AMD card with ONLY 2gb of vRAM) the game crashes withing 30 seconds of starting story mode, on the lowest possible settings.

JonLester  Jun. 24, 2015 at 16:56

@RuFfEndZ: I wouldn't hold your breath for a CD Keys refund. :| The consolation, I suppose, is that you probably paid a fraction of what GMG customers did.

Fingers crossed for you that optimisation improves with patching!

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