Are you trading in your original Playstation 3 for a new PS3 Slim, or preparing a PS3 to go away for repair? Are you aware you should be deactivating the system beforehand? If not, read on....
Like the other consoles, Sony have a store where users can purchase games or more content for existing games, on up to five consoles. This means if you set up your account on another PS3, you can download and use the content you've paid for, up to five times.
Activating a PS3 occurs automatically after the account has been set up. However, deactivation is not automatic and if you go over the five PS3 limit you will no longer have access to the paid content on the new PS3.
The steps to deactivate a PS3:
- Move to the Playstation Network section
- Select Account Management
- Select System Activation
- Choose PS3
- Choose Game (video isn't available)
- Select Deactivate your system
Tthis will ensure your traded in or broken PS3 will no longer count towards your five PS3 download limit.
If a Playstation 3 is not deactivated before it is traded in or sent for repair, then the process cannot be carried out on the replacement console.
Instead, contacting Sony and requesting them to deactivate all the PS3s on your account is the best approach. This allows the current PS3s to be reactivated and remain within the limit. It may take a few calls though as customer services may refuse to deactivate the systems. However persistence should pay off - Sony claim this issue should only affect a small number of PS3 owners and they're probably right as the PS3 failure rate is low.
However over the long term, the five PS3 limit may be an issue. It's very worthwhile to take the couple of seconds needed to deactivate a PS3 that's no longer needed, especially those who intentionally take advantage of the five PS3 limit to share content amongst friends.
Some PS3 owners share an account between a group of five, allowing each person to use the content purchased by anyone in the group, but this is a practice that Sony do not approve of. If any of the members of the group have a PS3 that is replaced and not deactivated, they will not be able to use the shared account on the replacement PS3.