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LoveFilm "As Frustrated" As PSN Customers Over Outage

Felix Kemp
Games news, LOVEFiLM, Playstation 3, PSN, PSNgate

LoveFilm "As Frustrated" As PSN Customers Over Outage

And so the saga continues, with LoveFilm now chiming on over the PlayStation Network outage. Subscribers to their service on PSN have been unable to access it since the crash - or hack, depending your choice of hyperbole - on April 21st. And speaking to Eurogamer, LoveFilm explained they're "as frustrated as you are" over the lack of service, but have moved to reassure fans their confidential details are "completely safe and secure".

Sony has admitted over 77 million PSN accounts have been compromised by the outage, which they have also confessed may be the work of an outside party. But if you're worried about your LoveFilm account tied to PSN being accessed, don't. "Please don't worry about the personal details on your LoveFilm account - it is not possible to access these through the PlayStation Network (we hold this information, not Sony)," they explain, "so it all remains completely safe and secure".

They go on to remind fans their online streaming service is still up and running on PCs, Macs and internet-enabled televisions. The controversy is mounting up now for Sony, with PR catastrophes, lawsuits, tabloid media hyperbole and now disillusioned partners. What's next? Civil unrest? [Eurogamer]

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