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Microsoft Beefs Up Xbox Live Security

Author:
Jonathan Lester
Category:
News
Tags:
Microsoft, Security, Xbox Live

Microsoft Beefs Up Xbox Live Security

Urges Subscribers To Change Their Passwords

Xbox Live security has been thoroughly improved, Microsoft assures us today, in the wake numerous account hijack incidences over the last few months. However, you'd best change your password just in case...

“The Internet has transformed the way we purchase goods and services and added layers of convenience to our lives,” Xbox Live general manager Alex Garden wrote in a blog post. “Yet, disappointingly, online fraud increasingly victimizes millions of unsuspecting consumers each year. That is why our resolve at Microsoft to battle fraud and our commitment to account security is stronger than ever. I hope you’ll take a few moments to protect your account today.”

Garden continued by urging subscribers to change their Windows ID passwords - and make sure that it's unique (i.e. not shared by any other online services). Apparently "Many of our security enhancements and recovery processes are dependent on our members having valid, up-to-date security information in place." Which does sound a little bit like blaming hacked gamers for using weak passwords to us, but hey, it's probably a good idea anyway.

Updates to Xbox Live security include:

  • We’ve increased notifications to members whose accounts may be compromised to add proofs, update their passwords, and, if necessary, contact Xbox support. This helps our team lock down an account quickly, investigate and restore the account to the rightful owner.
  • We’ve taken legal action to pull down online posts of gamertags, usernames and passwords gathered from malware or phishing schemes to help protect our members.
  • Our Xbox Live Spring update included many behind the scenes improvements that help us build on security enhancements for the near future.
  • We’re sending unique codes to the security phone numbers and secondary email addresses provided by members to verify authorization for Xbox.com purchases or account change attempts not stemming from a member’s trusted device.
  • We’re working to reduce market incentives for criminal activity. Engaging in identity theft, trading in stolen accounts and committing credit card fraud are illegal and violate our Terms of Use.Those involved in these activities risk criminal prosecution, account and console bans. That goes for both sellers and buyers of known stolen accounts and content.

Several of our readers were affected by a 'hacked' account, and hopefully this will help to ease their justifiable concerns.

Add a comment 1 comment
Late  Jul. 19, 2012 at 11:40

We’re sending unique codes to the security phone numbers and secondary email addresses provided by members to verify authorization for Xbox.com purchases or account change attempts not stemming from a member’s trusted device.


Good result. I hope that "purchases" includes the spending of msp as well as c/card transactions; and that "xbox.com" includes purchases through the console and not just computers accessing the website.

I don't like that they're still trying to put the blame for breaches on their customers, but at least they've finally addressed the problem and put new measures in place.

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