Microsoft's surprise charm offensive continues with a pledge to fully refund Xbox Live Gold subscribers who only paid out to access streaming entertainment applications, as opposed to playing games online.
You'll need to jump through a hoop or two, mind. Details below.
This latest news strikes courtesy of a new FAQ [via Eurogamer], landing after yesterday's shock revelations about Kinect and significant revamps to Xbox Live Gold. Currently apps like Netflix, 4OD and Hulu can only be accessed with an active Gold subscription, but from June onwards, the paywall will be fully rescinded. Microsoft will therefore refund those who purchased a subscription just to watch streaming media in an effort to make nice.
"Once the Xbox One and Xbox 360 system updates become available in June, Xbox Live Gold members who purchased a paid membership before that day can cancel and receive a pro-rata refund of any unused remaining days between the date of cancellation and the date their paid Gold membership ends," reads the statement in question.
"Cancellation and pro-rata refund requests must be made by August 31, 2014 and require six to eight weeks for processing. Free or trial Gold memberships are not eligible for a refund. To request your pro-rata refund, please click support.xbox.com/contact-us after the system updates become available in June."
We're not entirely sure how many people will benefit from this, seeing as even casual subscribers will have probably fired up a game at some point just because they already had the option, but at least it's another encouraging consumer-friendly step in the right direction from the newly revitalised company.
Indeed, we rather like post-Mattrick Microsoft so far. Here's hoping for an emphatic E3 presentation that focuses exclusively on games now that Kinect and apps are out of the equation.