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Microsoft: XBLA Price Increase Is An "Unintended Error"

Jonathan Lester
Microsoft, Microsoft Points, Phew, XBLA, Xbox 360

Microsoft: XBLA Price Increase Is An "Unintended Error"

'Beta Programs Give Us A Chance To Fix Issues Like This'

Microsoft has officially confirmed that the latest Xbox 360 dashboard update beta makes games significantly more expensive in the UK... but the whole thing is apparently just an accident that will be corrected before August.

Beta participants who found themselves paying over the odds will have the difference between the current and final prices reimbursed. More below.

“We are aware that select regions experienced some incorrect game title pricing in the Xbox Live beta," reads a statement Microsoft issued to pretty much everyone on the internet. "This was an unintended error that we are in the process of fixing. We'll be reimbursing impacted beta participants for the difference in what was paid and what the price will be after the update is available to all members.

"More information about the Microsoft Account transition to local currency can be found here.

"Of note, beta programs give us a chance to test, fix and correct issues like this. As with all betas, we take the learnings from our program and make corrections and adjustments prior to the update being available to all members. As always, we appreciate the participation of our beta customers in helping us launch and build great products.”

We reckoned that this could well be the case in the initial story, but this is still a relief. See what happens when you communicate properly, Microsoft?

It's worth noting, however, that prices for games and content could still technically rise if Microsoft matches PSN - as an example, Tina Tina's Assault On Dragon Keep retailed at 800 MSP (£6.80) vs £7.99. More as we hear it.

The plan will be to convert Microsoft Points into £££s when the update rolls out in August, the balance of which will expire after 12 months.

Add a comment4 comments
stevenjameshyde  Jul. 11, 2013 at 10:59

I can't help but mentally add "and we would have got away with it too, if it wasn't for you pesky kids!" to the end of every statement

Late  Jul. 11, 2013 at 11:19

With it being Beta, the "it's unintentional and will be rectified" line is perfectly valid.

I'm still 99% certain we'll get screwed by this switch-over, though - most likely by giving us back face value of our points but putting marketplace prices up across the board.

DivideByZero  Jul. 11, 2013 at 11:30


Totally unlike Microsoft!

sidcrek  Jul. 11, 2013 at 16:17

This would of put the prices as high as the PSN store so maybe MS should of done it and then allowed you to rent some old games like PSN+ does ?.

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