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New PSN Store Makes a Mess of Things

Brendan Griffiths
Firmware 4.30, New look PSN Store, PS3, PSN, PSN Store, Sony

New PSN Store Makes a Mess of Things

The recent 4.30 PlayStation 3 patch included a complete overhaul for the PSN Store, which now resembles the clunky setup on the Xbox 360. I’ve been waiting for a few days, just in case any tweaks were made, but now it seems this is what Sony are happy with. So how does it compare with the old store?

Well, I’ve logged on a few times since the re-launch, at different times of the day, and I’ve waited on average about 40 seconds each time to get the store to load up. The previous version usually took under ten.

The scrolling screen effect for general browsing feels dumbed down for children with short attention spans. It’s also very similar to a store made for touchscreen devices, not a PlayStation pad. It’s all large picture tiles, making browsing slower and less focused than before. Films and TV take up as much (if not more space) than game related items too.

Using the search menu is a tediously slow process now. Gone is the on screen keyboard, replaced by scrolling individual letters, akin to entering your initials on an arcade machine. Yes, it comes up with results as you write, which is cool, but it takes longer to write anything, which is not.

New PSN Store Makes a Mess of Things

My biggest gripe is trailers though. Game trailers and shows like Access have been shoved ridiculously far back into the digital ether. With the old store, players could simply scroll through the ‘What’s New’ section to find all the latest updates for the week. After looking through the front end, and all the relevant sounding side-menus I couldn’t find a single trailer. Even using the search function for the weekly magazine show Access provided zero results. How foolish of me, all trailers and the like are now in the App menu under ‘Other Media.’ Why has Sony made it so horribly complicated to enjoy our weekly supply of high-def footage?

Update 4.30 has been agitating the PS3 faithful on the forums in other ways too. The new permanent Singstar demo button has been planted into the game section of the XMB as the default highlighted icon when you turn on your machine. And no, you can’t delete it.

Trophies have been moved across to the right under the PlayStation Network section instead of their usual home under Game. You’ll want to turn the settings for them to ‘offline’ too; otherwise, they’ll try to sync up with the server every time you want to check them, which is very annoying when you’re in the middle of a game. You can still click your PSN name on the far right to sync them up when you want later on.

Hopefully Sony are keeping an eye on the forums and will tweak the new store to improve the experience. Surely, helping to promote games with easy access to trailers should be higher in their priorities rather than flogging over-priced individual episodes of Red Dwarf and Family Guy? Yeah, I’m not holding my breath either.

Add a comment8 comments
GetsugaTenshoS  Oct. 27, 2012 at 15:13

Yeah I think this update could have been a lot better. I don't think the store looks too bad but it could do with looking a lot simpler, having better navigation and having the tiles a different colour than the background image.

Not sure where you've got the "clunky setup on the Xbox 360" from. The 360s dashboard and marketplace are consistent with each other and it's really quick and easy to use. The games marketplace since the beta for the update that's just been rolled out greatly improved navigation as well and it's incredibly easy to find anything and everything that's on the dashboard.

Jeofs  Oct. 28, 2012 at 00:53

what a load of crap. its like some people just look at the worst in everything. Its better than the old store (which you probably bitched about as well) and you know it. I for one, think they needed a change and badly. It's like you actually found ways to complain that its a simpler thing to work with. "dumbed down for children with short attention span" really? Let me translate that, it means its easier to work with.

socialjeebus  Oct. 28, 2012 at 05:46

The new store is horrible.

Slow start-up, 2 to three pages of adverts to wade through before you get to the real store and then the ridiculous icons. Too big.

Too much focus on movies too.

But that wasn't the only downside to the update.

Just as a big a crime is the "promotion" of Singstar to the XMB and the subsequent hiding of the My Trophies button (now under PSN).

Reading the PSN blog it seems I wasn't only one too.

Though the Singstar Rep didn't do herself any favours with her replies to some, admittedly, OTT criticism. Her response was that of "tough luck, it's there so use it!"

Then there was the fail of a sale, for PS+ Dead Rising 2 OTR was 5.50 when the sale started (I know, I bought it at that price) and RE Racoon City was 11.00.

Someone obviously realised it was too cheap and subsequently put the prices up. At first when people noticed and complained, PSN staff admitted that the blog was wrong but claimed that nobody was able to buy them at those prices.

However, once enough people responded, then they admitted that in fact many had been able to buy at those prices and claimed a clerical error. They claim it was supposed to be 50% off the RRP for RE Racoon City and DR2 OTR for PS+ not 50& off the sale price, however even this doesn't stack up, 50% of 29.99 (RE RC) is not 16.49 (current sale price) and 7.69 of not 50% of 14.99 (DR2 OTR). They can't even get their excuses right.

Then there's missing content that's still being advertised, Assassins Creed Revelations DLC the Lost Archive is still being advertised on the blog as being on sale, yet it's still at the full RRP and isn't even in the AC Sale section.

What with the RC Rampage and CS Go no shows, late Walking Dead Eps, the disastrous store launch (it was pulled within hours of the initial launch), and incorrect/misleading blogs/sales, Sony have managed to squander virtually all the goodwill generated by the Instant Game Collection.

Yet unsurprisingly, most points go completely ignored on the official blogs.

JimmyOh  Oct. 28, 2012 at 08:22

It's Sony and they make a mess of everything.

Fatguy  Oct. 28, 2012 at 10:04

I have found the store to be quiet a pleasant experience. I really like the design and it makes me want to use the PSN store more. I dont understand why you say its slow, mine loads up in 10 seconds and I have a 2Megabit connection.

Youre verdict on the browsing is subjective, It feels more refined to me and displays the information thats most important
quicker and easier.

I do however agree with you on the scrolling search feature and the singstar problem. I havent used access so I cant talk about that but I will give it a try and I agree with your Trophy point but Ive grown used to it now, is that bad?

Pablob  Nov. 2, 2012 at 11:16

This new store is plain crap, it's weird and hard to navigate, everything takes more time because looking **** up word by word is retarded and it adds all this **** "movies" **** I'm not interested in, if I wanted to buy a **** movie I'd go to the videostore or some **** like that. What's next, ads about the new sony microwave machine on the psn or some crap like that? **** this ****. What's worse, this crap is so lame it looks like that hideous xbox ****. but you know what, this happens all the time, companies feel like they are so "in" for making changes and **** like that "look at us we are so cool making changes, we are edgy like that" **** you sony, that's what I say, and forget about me ever signing in on that **** store that takes ages to load, i'm just gonna jailbreak the system and download everything for free, that's what you get for being so "edgy" suckers

Late  Nov. 2, 2012 at 11:36

Winning in the **** stakes by some margin -congrats Pablob!

JonLester  Nov. 2, 2012 at 11:49

Winning in the **** stakes by some margin -congrats Pablob!

Heh, it's like a Mad Lib. I'm having fun finding words to fit the gaps.

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