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Rumour: Xbox Live Accounts Hacked To Buy FIFA DLC?

Jonathan Lester
DLC, FIFA 12, hacker, Xbox Live

Rumour: Xbox Live Accounts Hacked To Buy FIFA DLC?

EA Servers Compromised?

Over the last couple of days, numerous worrisome reports have surfaced regarding the hijacking of Xbox Live accounts in order to purchase FIFA 12 Ultimate Team DLC. Many accounts have been illegally recovered to other consoles, allowing the hackers to use their payment schemes with impunity (and even unlock achievements in some cases). Microsoft has locked any accounts with suspicious activity while they investigate these claims with a view to compensation. Note, however, that many of these reports are unverified and we have no clear way of knowing the extent of the problem at this stage.

However, if true, it appears that the EA servers may have been compromised.

EA has yet to comment on the situation, but a report from Gooster suggests that the perpetrators may have contacted Microsoft support claiming to be the account's legitimate owner - and were summarily 'reminded' of their password/ account information. Or, more worryingly, a number of sites allege that it's possible to email the automated EA support servers with a jargon-loaded message that tricks them into releasing account info. Since FIFA 12 DLC seems to connect the hacked accounts, the security issue may well be on EA's end. If it exists. Naturally, we'll keep you posted as and when we hear concrete details or a big, fat denial.

Add a comment8 comments
maxtweenie  Oct. 14, 2011 at 14:57

Any numpty who leaves card details in Xbox Live gets what they deserve, but if the problem is at EA's end, and it's that easy to trick them into giving out account details, then heads need to roll. Or testicles need removing.

Late  Oct. 14, 2011 at 15:28

Thanks to a deal/glitch a few months ago which enabled me to sign up for £1 for one month's gold - repeatedly (for about 30 months) they have my card details. Unfortunately I appear unable to remove that card from my account now - presumably because it's linked to an ongoing service.

Doesn't mean I get what I deserve if my account is compromised. I expect (and have always received) a professional standard from Microsoft as regards my personal data.

maxtweenie  Oct. 14, 2011 at 15:48

In that case, Microsoft need to sort their systems out too. It's just as unacceptable for card details to be stored in this way as it is for account details to be handed out without basic security checks.

Late  Oct. 14, 2011 at 16:21

Fair call there.

EAHacked  Oct. 14, 2011 at 16:31

Got my account hacked, but fortunately had removed my Paypal account from my XBox Live account. They did get 2000 MSPs from me to buy two FIFA packs though. M$ are investigating.

JonLester  Oct. 14, 2011 at 16:41

@EAHacked: many thanks for letting us know - and demonstrating that there is definitely something amiss in the EA and/or Microsoft camps. Let us know how it turns out, and best of luck!

EAHacked  Oct. 14, 2011 at 17:26

From my download History:

GOLD PACK Game Consumable 04/10/2011
PREMIUM GOLD PACK Game Consumable 04/10/2011

My account was ported to another XBox when the purchases were made. The account has now been suspended for up to 30 days pending further investigation. Have also contacted EA and asked them to remove all of my personal information from their servers which they have now done.

Late  Oct. 14, 2011 at 19:12

Best of luck, EAH - hope you get your account back and secure soon.

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