Login | Signup

Sony investigating PS4 save corruption error

Jonathan Lester
PS4, Sony

Sony investigating PS4 save corruption error

Have You Encountered Error CE-34878-0?

Sony are currently investigating a worrisome PS4 bug that appears to be affecting a small but significant minority of PS4 owners; corrupting save files and progress across a number of titles from different publishers. Error CE-34878-0 seemingly strikes without rhyme or reason, though at least Sony has officially acknowledged the issue and are working on a fix.

More details, including a workaround, below.

The error has spawned a 36-page thread on the official forums [via CVG], with hundreds of players reporting save game corruption and in Battlefield 4, LEGO Marvel Super Heroes, NBA 2K14, Call Of Duty: Ghosts and more. Some users report that their cloud saves are also affected. The variety of titles involved would seem to suggest that it's an issue with the hardware or OS as opposed to specific games, with no obvious cause or solution as-yet.

Sony community co-ordinator Lord Ross issued the following workaround:

"If you are experiencing this ce-34878-0 error code, please close the application and then install the latest system software and game patch.

If the error occurs again, initialise the PS4 system after back-up of the save data and please also submit any crash reports after re-booting your console when the error occurs."

In an official boilerplate statement, the company assured fans that they "are aware of the cases and we appreciate your patience while we investigate."

In the meantime, have you experienced this issue? Is it just a storm in a teacup? Let us know!

Add a comment29 comments
NeoSim  Jan. 22, 2014 at 18:47

Happend me too today. Lego Marvel Super Heros. 86% complete. :-(

sixxdogg68  Jan. 23, 2014 at 05:54

Happened to me lego marvel. F*** SONY!!

Late  Jan. 23, 2014 at 09:46

Ouch - nightmare, mate :(

jonahkirk  Feb. 15, 2014 at 18:03

My 9 year-old just woke this morning to no saved games
lego Marvel

Speedyrv  Mar. 10, 2014 at 17:23

I can duplicate it every time on my lego marvel game. If I try to spawn a vehicle in it crashes every time.

aiden265  Mar. 16, 2014 at 16:06

Happened to me on lego marvel. So not happy right now. All that time wasted. :(

zboquet  Mar. 17, 2014 at 19:50

Any word on this issue?game crashes every time I load a car or plane

ukpearson  Apr. 2, 2014 at 12:40

Initialising . . .
Do not turn off the PS4
Remaining time:1 hours

I let you know how it goes after initialization.
My problem was with the lego marvel vehicles .
It would crash every time we would use one of those blue selection machines.
I have a game save on pluss.

Sapphire44  Apr. 7, 2014 at 02:17

My dad and I play Lego Marvel Super Heroes...We just lost all of our saved data

gallantrymike  Apr. 9, 2014 at 14:27

Same here,

98,9% complete in Lego Marvel and now it crashes each time we choose a veichle, my son is devastated after all this hard work. please fix this asap.

alesam  Apr. 17, 2014 at 09:05

Same with us! It's the vehicles that make it crash every time and now we can't get on at all.... 'Corrupted Data' I'm devastated, only 2 more characters to get!! Sam 9yrs old

icantthinkofausername  Apr. 17, 2014 at 11:20

Same here each time my sons use the vehicle selection point I get an error code. 56% completed. Made a you tube clip of it.

Never used to happen before but it seems the vehicle selection point on lego marvel heroes causes other games consoles to crash.. not just the ps4.

Late  Apr. 17, 2014 at 12:02

When I played it on the xb One I think I only used one of those vehicle spawn machines once* (needed a certain vehicle for one of the achievements), but I had no problems.

That's not me boasting or rubbing noses in it, btw - just confirming I encountered no problems on that platform.

*I much preferred to zip around in my Mk42 Iron Man suit rather than driving.

CowboyKC  Apr. 25, 2014 at 12:31

My 3 kids have Lego Marvel up to 90%, but this error pops up every time they try to select a vehicle. It's been happening for 2-3 months.

nexzuis  May. 17, 2014 at 19:18

Happend me too today. Lego Marvel Super Heros. 86% complete. :-(
happend to me too at around 90% i care more about the custom chracters than anything elce.. and to make them again ill have to unlock almost all the characters again

Ameenbino  Jun. 18, 2014 at 12:39

Well im using xbox one and the same error happens to me !! :S

Glenn1019  Jul. 8, 2014 at 18:57

Happend me too today. Lego Marvel Super Heros. 86% complete. :-(

Same, 72% complete. :(

soultosoul  Jul. 22, 2014 at 07:59

Happened to me with Wolfenstein...after about six hours worth of gameplay...lost all saved data but kept trophies etc...so have to start from the beginning ....to say I'm p****d off is an understatement ...sort it out Sony.....please...

Anarchist  Jul. 22, 2014 at 10:02

Well im using xbox one and the same error happens to me !! :S

Said nobody, ever.

chrisdonte  Sep. 12, 2014 at 17:15

Am so sad when I noticed that ps4 console corrupts saved data.it happened to on tomb raider, it sucks.

maxsawesomeshoes  Sep. 21, 2014 at 13:13

Happend me too today. Lego Marvel Super Heros. 86% complete. :-(

I know I was one mission away from deadpool when this happened fml

jmcgoff  Jan. 1, 2015 at 19:51

Happened to me and my son today when playing Lego Movie game. We have beaten all the levels and have every character unlocked. We had just gone to the bonus level and collected 5 million coins in order to unlock the last red brick. Ugh!

paulie009  Feb. 25, 2015 at 01:46

I find it funny that this OS issue is still occurring over a year later. I didn't expect this type of crap from the PS4. And yes it happened for no [email protected]/ing reason with Lego Marvel today. Two days ago got the glitch after unlocking Stan Lee and now everytime a vehicle is spawned the error code crashes the game. Very disappointing.

Yorka  Apr. 2, 2015 at 20:28

Happend to me today. So issue hasn't been revolver yet.

Hayyan  Apr. 4, 2015 at 19:29

Got really addicted to Lego Marvel. Played 15 hours in the last 2 days. The game crashed and it said that the application had quit unexpectedly. Please make a new system update that can fix this. I was devastated when it said corrupted data

Email Address:

You don't need an account to comment. Just enter your email address. We'll keep it private.