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Star Wars The Old Republic Queues Mount

Author:
Felix Kemp
Category:
Deals
Tags:
BioWare, MMO, Star Wars The Old Republic
Discuss:
Star Wars: The Old Republic

Star Wars The Old Republic Queues Mount

Bioware Taking The Issue "Seriously"

With reports emerging of players enduring server queues for up to two hours, Star Wars The Old Republic executive producer Jeff Hickman has posted an official notice informing players that Bioware takes the issue "seriously" and is actively addressing the problem. 140 servers were up and active over the weekend, but despite both Bioware and EA's best efforts to ensure the launch was as smooth as possible, even players who pre-ordered the game are being forced to wait before entering the clogged universe.

"While we can’t promise that there won’t ever be queues, we can promise you that we are taking this matter seriously and constantly reviewing them to make sure that they are manageable and reasonable," Hickman told fans on the official site. He explained that the Early Games Access program was designed so Bioware could introduce players "in waves", but admits he can't promise "there won't ever be queues".

On one hand, you do not want people to wait too long - on the other hand, you want to make sure that people have a dynamic, engaging community to play with for long after launch. Either way, we have one clear objective - to make sure folks have fun

Cowen & Company analyst Doug Creutz has already anticipated that Star Wars The Old Republic already boasts 1 million players, and expects that number to balloon to 1.5 million very soon. However, while you'd expect EA's pockets to be enjoying a sudden influx of cash, Creutz admits that the "first month free" program means an accurate idea of revenue earned so far is difficult to achieve. [Star Wars The Old Republic]

Add a comment 1 comment
Tsung  Dec. 20, 2011 at 09:13

Not surprised one bit with queues. Gamers are a strange breed who by all accounts want to be the first in every game they play. So the servers that were available at the beginning are over full whilst the ones introduced later are quieter. Taken the number of pre-ordered, EA/bio-ware must of known about the demand and thus should of made all the servers available from the start. Maybe sometime in the future they should offer free transfer so friends can play together. Oh and kick & ban people who idle in game, plenty of people are blocking others from getting in (from what I hear).

"First Month Free", I have a problem with this, if the first month is truly free why are people expected to pay £35+ for the game?. The first month is included in that price if it wasn't you could buy the game and never play it. Makes no sense, apart from the harvesting of players CC details to ensure auto re-billing kicks in if they forget to cancel.

Finally, I wish news / gaming sites would question EA/Bioware about the lack of customer support for this game. I thought it was Beta tested?, try changing your log in email address. You will find you cannot (well you can but it doesn't work), look on the forums for an answer there is none. Try ringing the support telephone number it's either invalid / broken or over subscribed. Try emailing them, pointless no reply or acknowledgement . Look on the forums the support is non-existent, and they want us to pay £37 + £9 a month for what exactly?

The game itself, I had a quick go on at the weekend and looks to be very good.

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