Bioware Taking The Issue "Seriously"
With reports emerging of players enduring server queues for up to two hours, Star Wars The Old Republic executive producer Jeff Hickman has posted an official notice informing players that Bioware takes the issue "seriously" and is actively addressing the problem. 140 servers were up and active over the weekend, but despite both Bioware and EA's best efforts to ensure the launch was as smooth as possible, even players who pre-ordered the game are being forced to wait before entering the clogged universe.
"While we can’t promise that there won’t ever be queues, we can promise you that we are taking this matter seriously and constantly reviewing them to make sure that they are manageable and reasonable," Hickman told fans on the official site. He explained that the Early Games Access program was designed so Bioware could introduce players "in waves", but admits he can't promise "there won't ever be queues".
On one hand, you do not want people to wait too long - on the other hand, you want to make sure that people have a dynamic, engaging community to play with for long after launch. Either way, we have one clear objective - to make sure folks have fun
Cowen & Company analyst Doug Creutz has already anticipated that Star Wars The Old Republic already boasts 1 million players, and expects that number to balloon to 1.5 million very soon. However, while you'd expect EA's pockets to be enjoying a sudden influx of cash, Creutz admits that the "first month free" program means an accurate idea of revenue earned so far is difficult to achieve. [Star Wars The Old Republic]