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Steam slow downloads?

captaincream |  Jun. 29, 2011 at 16:44

I'm downloading a game on Steam for the first time ever, and it seems real slow. Like 300kbps. Is this normal or slow? It's taking hours.

Most Useful Answer theslickmeister  Jun. 30, 2011 at 09:01

Worth mentioning that most ISPs tell you their speed in bps (bits per second) where-as Steam shows the speed as Bps (Bytes per second), to convert from B to b you multiply by 8, so 300KBps is the equivalent of your ISP being at around 2.4Mbps.

But yes, there could also be other factors such as the above, which I won't reitterate, but also look at your ISPs small print, some, like Virgin Media, have a download cap imposed at certain hours of the day and if you exceed that amount they 1/4 your speed for a few hours, which would make sense with the above info if you were on a 10Mbps connection with them and you exceeded your allowance.

Don't blame Steam tho, coming from someone who own's 129 Steam games, it's awesome, definitly stick with it!

(3 people agree)
Add a comment5 comments
emmajk42  Jun. 29, 2011 at 17:53

I am assuming that it would be based on the speed of your connection? I've done a few downloads from Steam that took hours as well.

JoshuaClark  Jun. 29, 2011 at 21:56

It's certainly not normal, Steam downloads are always lightning fast for me.

Like Emma said, it's most likely the speed of your connection, particularly if you're trying to download at peak time, or the servers could be under some strain, for the same reason.

Stick with it Cap'n!

theslickmeister  Jun. 30, 2011 at 09:01

Worth mentioning that most ISPs tell you their speed in bps (bits per second) where-as Steam shows the speed as Bps (Bytes per second), to convert from B to b you multiply by 8, so 300KBps is the equivalent of your ISP being at around 2.4Mbps.

But yes, there could also be other factors such as the above, which I won't reitterate, but also look at your ISPs small print, some, like Virgin Media, have a download cap imposed at certain hours of the day and if you exceed that amount they 1/4 your speed for a few hours, which would make sense with the above info if you were on a 10Mbps connection with them and you exceeded your allowance.

Don't blame Steam tho, coming from someone who own's 129 Steam games, it's awesome, definitly stick with it!

(3 people agree)
Dunkass  Jun. 30, 2011 at 15:07

In addition, it may help going into your Steam settings, clicking on the "Downloads+Cloud" tab and checking whether you are connecting to a local server. This is usually auto-detected, but I've had it try to connect me (UK) to east coast US servers in the past.

Might not make much difference, but could possibly be worth checking if you're having difficulties.

(1 person agrees)
captaincream  Jun. 30, 2011 at 15:24

Thanks everyone.

Good tip Dunkass - setting that up now. 8)

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