It would seem that the season of goodwill has touched Hammerpoint , with Sergey Titov, the executive producer for The War Z, sending out a long open letter to the controversial MMO's playerbase, seeking to apologise for some of the game's issues, not to mention the behavioural practices of the studio itself.
Titov reckons that the overwhelming success of the game had something to do with the bad reputation the game garnered, tracing his "arrogance" back to early stats, and admitting that he was so focused on hitting the big-time, that he failed to listen to the community.
Titov also addresses his team's rather rather poor record of communication and community management, saying that Hammerpoint will be hiring additional staff to respond to future issues.Read the full letter after jump >>
UPDATE: It appears Valve have been listening to the outcry from its community, as The War Z has been temporarily pulled from sale. In an statement issued to Polygon, vice president of marketing Doug Lombardi apologised for the situation, stating "mistakes can be made," and that Valve have "temporarily removed the sale offering of the title until we have time to work with the developer and have confidence in a new build," although anyone who has already bought the game can still play it via Steam if they wish to.
ORIGINAL STORY: Nothing like a bit of controversy to end the year with, eh? The War Z, the persistent online zombie survival FPS that emerged shortly after the initial success of DayZ, is currently facing a wave of consumer wrath after its launch on Steam earlier this week. A misleading product description prompted calls from gamers of being falsely sold an incomplete game and, in some cases, out-right fraud and with the past few days seeing responses from all sides of the issue, the latest chapter in the saga has seen the product description being changed to better reflect the current state of the game and a rather bizarre interview with the Executive Producer.Click here to read more...